Business Policy, Terms
and Conditions
Unless
otherwise noted, laser modules are sold as COMPONENTS ONLY and DO NOT
COMPLY
with CDRH regulations. These items are sold to OEM customers only who
are
responsible for certifying their products to CDRH regulations.
Our
staff can assist with the submission of the appropriate documents to
the
FDA. We also make referrals to a firm who we have worked with for over
10 years. Their specialty is FDA submissions, and have successfully
helped several of our customers for a reasonable fee.
Laser
pointers and self contained modules are fully compliant with FDA/ CDRH
regulations and are sold as compliant laser products. Many models carry
the CE mark.
Please
place orders by phone, e-mail or standard mail, Please Note our Mailing
Address, below.
ORDERS ONLY, CALL TOLL FREE: 877.532.5273,
(877.532.LASER)
Shipping
Shipping
is normally provided by UPS, Fed EX and USPS. Fees for shipping will be
billed according
to those cost incurred by Creative Technology- we do not inflate fees
or
charge you more. Other methods of shipment can be made according
to your requests. Please inform us as to your preference.
Payment Methods
Payment
methods include: Prepaid, money orders, COD, VISA, MasterCard, American
Express, Discover/NOVUS, Paypal, and wire transfers for international
orders. NET
30 terms are accepted upon credit approval. Company issued P.O.'s under
net terms accepted, call for details. Prices reflect a 3% cash
discount. Overdue Invoices will be charged a 1.75% monthly fee for each
month, or partial month beyond payment terms the Invoice remains unpaid.
Warranties
Items
are warranted by Creative Technology to be to your SATISFACTION for a
period
of 30 days. Items must be in their original condition. No warranty
coverage
for disassembly, modifications or damaged due to abuse or unintended
use.
Items must be returned prepaid to our facility. Replacements or
exchanges
can be made or a refund made- your choice. Cash refunds are subject to
a 15% restocking fee. Not responsible for items damaged in
transit.
Problems
with an order or shipment should be brought to our attention as soon as
possible.
Creative
Technology Lasers
180 Alderwood Rd.
Walnut Creek, CA 94598-1042 USA
(925) 210.1330 Telephone
ORDERS ONLY, CALL TOLL FREE: 877.532.5273, (877.532.LASER)
This
page last modified 23 August, 2011
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